DocsChatbots
Product
Chatbots
6 pages/chatbots
A no-code website chatbot product for building rule-based bots that answer visitors and capture leads.
PurposeThe Chatbots home to build rule-based bots, capture leads, and answer visitors around the clock.
app.skyfliq.com/chatbots Open
How to use
- 1Review Active bots, Conversations, Resolution, and Messages KPIs.
- 2Click New bot to open the flow builder, or Templates to start ready-made.
- 3Read the Conversations-over-time chart.
- 4Open Your bots and click a bot name to edit its flow.
Use caseLaunch a keyword-driven support bot on your site to answer FAQs around the clock without AI.
Pages in Chatbots
Each page below has its own guide — description, purpose, how to use, and a screenshot.
DashboardA chatbots overview with active-bot and conversation KPIs, a conversations-over-time chart, and a bots list.BotsA bot list plus a visual flow builder for greeting, keyword-to-reply rules, fallback, embed snippet, and live preview.TemplatesA category-filtered gallery of ready-made rule packs (support, sales, booking) with a chat preview modal.InboxA support-console inbox of bot conversations with a thread view, agent replies, and a visitor info panel.AnalyticsChatbot analytics with resolution/CSAT KPIs, deflection donut, top intents, channels, per-bot, and unanswered questions.SettingsBot defaults, widget appearance, human-handoff rules, business hours, and a delete-data danger zone with live preview.