Chatbots · Analytics
Sentiment
Positive, neutral, and negative conversation counts, a by-day chart, the overall mix, and a per-conversation table scored from thumbs feedback and word lexicon.
PurposeShow how conversations felt, from visitor ratings and the words they used.
app.skyfliq.com/chatbots/sentiment Open
Screenshot pending
How to use
- 1Pick 7D, 30D, or 90D and optionally a bot.
- 2Check the Positive, Neutral, and Negative cards.
- 3Read the Conversations by day chart and Overall mix.
- 4Scan the Conversations table for Feedback, Lexicon, and Overall verdicts.
Use caseNotice a rise in negative conversations and read the first messages behind them.