DocsReputation
Product
Reputation
5 pages/reputation
Reputation hub uniting ratings, reviews, and social conversation with sentiment KPIs and recent-activity feeds.
PurposeGet a single view of your brand's ratings, reviews, and social conversation.
app.skyfliq.com/reputation Open
How to use
- 1Scan the KPI cards for average rating, reviews, response rate, and sentiment.
- 2Review the rating trend and distribution charts.
- 3Check the Recent reviews and Recent mentions feeds.
- 4Hit View reviews to manage feedback.
Use caseCheck your average rating, response rate, and positive-sentiment trend across all connected channels in one dashboard.
Pages in Reputation
Each page below has its own guide — description, purpose, how to use, and a screenshot.
OverviewOverview of average rating, review volume, response rate, positive sentiment, plus recent reviews and mentions.ReviewsUnified review inbox to search, filter by source/rating, respond, add, and delete customer reviews.SourcesConnect and disconnect review platforms, syncing their ratings and review counts into one weighted view.Social ListeningCreate keyword, hashtag, and topic monitors that track mentions, reach, and sentiment mix across the web.MentionsLive feed of brand mentions filterable by platform and sentiment, showing author, reach, and recency.